1. Overview
This Privacy Policy explains how MarketCall collects, uses, stores, and shares information when you use the MarketCall mobile application.
2. Information we collect
Account information. When you create or access an account, we may process your email address, authentication-provider identifier, MarketCall user identifier, and authentication or session information.
Profile information. We store profile information you provide, such as your username, preferred name, avatar URL, biography, school, or country, where those fields are available.
Predictions and performance. We store your weekly UP or DOWN calls, confidence levels, optional written thesis, submission time, results, points, accuracy, streaks, rankings, badges, and performance history.
Groups and social activity. We store groups you create or join, group membership and roles, invite activity, public or private group settings, and related group performance information.
Support communications. When you contact support, we receive the information you include in your message, such as your email address, account identifier, app version, and description of the issue.
Technical and security information. MarketCall and its service providers may process limited technical information needed to authenticate users, maintain sessions, prevent abuse, diagnose failures, and operate the service securely.
3. How we use information
- To create and secure your account.
- To record, lock, resolve, and score weekly predictions.
- To calculate rankings, accuracy, streaks, badges, and statistics.
- To operate public and private groups.
- To display community sentiment in aggregated form.
- To provide support and diagnose technical problems.
- To protect MarketCall, its users, and the integrity of competitions.
4. Public and group visibility
Your username, preferred name, avatar, biography, ranking, points, accuracy, and other public performance information may be visible to other MarketCall users.
Group members may see membership information, group rankings, performance statistics, and prediction information made available within that group. Public groups may appear in the public group directory.
5. Service providers and disclosure
MarketCall uses service providers to operate authentication, databases, server functions, infrastructure, and optional third-party sign-in. These providers process information only as needed to provide their services and support MarketCall operations.
We may also disclose information when reasonably necessary to comply with law, respond to valid legal requests, investigate abuse, enforce our terms, or protect users and the service.
6. No sale, advertising, or cross-app tracking
MarketCall does not sell personal information. MarketCall does not include third-party advertising and does not use personal information to track users across apps or websites owned by other companies.
7. Data retention and account deletion
We retain account information and associated activity while your account remains active or as reasonably necessary to operate and secure the service.
You can permanently delete your MarketCall account from Profile → Settings → Delete account. Account deletion removes your MarketCall account and associated app data, except information that must be retained when required by applicable law or necessary to address security, fraud, or legal obligations.
8. Security
We use reasonable technical and organizational safeguards intended to protect information. No method of electronic transmission or storage can be guaranteed to be completely secure.
9. International processing
MarketCall and its service providers may process information in countries other than the country where you live. Applicable privacy protections may differ between jurisdictions.
10. Children
MarketCall is not directed to children under 13. We do not knowingly collect personal information from children under 13.
11. Changes to this policy
We may update this Privacy Policy as MarketCall changes. The latest version and its effective date will be published on this page.
12. Contact
For privacy questions or requests, contact emilioortizcervantes@outlook.com.